Frequently Asked Questions

What does Vurku do exactly?
Vurku provides a convenient way to find viral content to repost on Instagram! You can type in a username, hashtag and post url and get back posts within seconds! Pretty cool right?

 

What information does Vurku gather about each post?
Vurku grabs several fields including: If you'd like any more information, please let us know and we will add it in.

 

It's taking a long time to process / download the posts...
One of the downsides of having such a power tool is that it does take time to run. Just think of all the time that you're saving by using this tool! Please reach out if you still think it's taking way too long and we will take a look at your individual query.

 
I only selected 50 posts to gather, but I see a lot more returned. Why is that?
This is because Vurku separates out gallery posts (posts that contain more than one image/video) into separate "posts". As a simple example: if you selected 10 posts and 1 of those posts was a multi-image post that has 5 images, you would see "14 posts" on the collection page so that no data is getting left behind!

 

Can you add this feature for me?
Please Reach out and we will see what we can do.

Please include: What you'd like to input to the tool, and what you'd like output to be.

 

What's the difference between Basic and PRO?
Please check out our pricing page.

 

Are there any alternative payment methods for Vurku PRO?
Right now the best way to pay is through Stripe - they are one of the leading online payment processors and have a long track record of top notch security. However, if you do not have a credit or debit card, please reach out to us and we will see what we can do (i.e. PayPal).
NOTE: There may be a small upcharge for paying with PayPal and up to a 1 hour processing time.

Sorry, we do not accept cryptocurrency as payment at this time.

 

How do I add a different card?

Settings >> Edit Profile

Once you're at the "Edit Profile" page, scroll down to the PRO Subscription Details section (you'll only see this if you're a PRO member) and then click the "Add Card" button. That will allow you to update your details through Vurku!

 

Are you hiring?
We keep our job board updated so check there.

 

Do you have an API?
We do not currently have an API.